A feature to enable the users to lock or unlock their devices from the AuthX mobile app. The scope includes updates in
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AuthX Windows agent
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AuthX mobile app
System Requirements
Minimum requirements for client and server versions.
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Windows 10 1709 and above
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Server 2016 and above
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AuthX mobile app – Android & iOS (V 2.9 and above)
AuthX Windows Agent updates
Remote Device
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The respective logged in user can manage the remote lock / unlock functionality in Windows agent app
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Load the tray from the Windows menu bar
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Check if you find an AuthX icon
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Right click on the AuthX icon from the tray and select User Configuration to proceed the AuthX authentication factor enrollment
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Go to Authentications tab and you can find an option for Remote Lock / unlock
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Only if this is Enabled, the logged in user can able to see the Devices on the mobile app
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If its disabled – user can’t access this feature
AuthX Mobile app updates
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Open AuthX app from your mobile
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On the home screen you can see 2 tabs – Accounts and Devices
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Select Devices and you can see your device and it’s current status here when this remote feature is enabled
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You can use this Lock button to lock your device. We will prompt an confirmation based on the activity
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Now your device would be Locked and status is LOCKED