Self service portal is a credential management which allows the Domain users to manage & configure their credentials without any assistance of admin or support team.
AuthX Portal Configuration
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Go to AuthX Admin portal
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Navigate to Applications
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Create LDAP Application
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Provide Application Name
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Enable “Allow Self Service Portal”
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Download the LDAP Authentication setup file
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Save the Application
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Respective LDAP application status would be “Waiting for Agent”
LDAP Configuration
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Open Remote Desktop Connection and login with the respective server
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Copy Paste the downloaded LDAP file on the RDP Desktop
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Install the LDAP agent
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Go to Windows Search and type “AuthX AD Agent Config”
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Copy paste the Application details – ID, Key & URL from the Portal
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Save the Configuration
How to sync LDAP users in AuthX Portal
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Login to AuthX Admin portal
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Navigate to Applications and make sure LDAP application status is Active
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To activate the LDAP / On Prem users, go to Settings-> Admin and enable “Activate AD users while adding“
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Go to Directory Sync and navigate to Open LDAP section
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Select Actions and click Sync
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Now select the groups and Sync Directory Now
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The selected groups & users will be reflected in Users & Groups module with source type “On Prem” users
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Users reference
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Groups reference
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Now redirect to Users & edit any On Prem user
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Activate the Phone by selecting any options from here
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Phone is activated now
Self Service Portal Launch
Pre-conditions:
You can refer the hostname in Admin portal
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Redirect to Self Service portal, https://admin-hostname.authx.com/selfserviceportal/
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The respective user can manage their Status Update, Unlock Account, Change Password, Reset password & Password Expiry
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Select Change Password tile
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Provide your On Prem active user email address and click on Next
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Confirm any of the auth factors
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Set the new password & change it
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Select Reset Password Tile
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Provide your On Prem active user email address and click on Next
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Confirm any of the auth factors
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Set the new password & change it
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Select Unlock Account tile
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Provide your On Prem active user email address and click on Next
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Confirm any of the auth factors
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Unlock your account & update it
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